Política de privacidad

This Privacy Statement describes how BUS AS (hereafter BUS) collects and uses personal information. The declaration contains information you are entitled to regarding information collected from our website (EU General Data Protection Regulation article 13). The Privacy Statement also contains general information on how we process personal data (section 18, first paragraph, of the Personal Data Protection Act).

Personal information is information and assessments that can be linked to an individual, either directly or indirectly.

BUS, under the lead of the general manager, is the Data Controller for the treatment of the company's processing of personal data. BUS will use and protect personal data in accordance with the requirements stated in the Privacy Policy and the Personal Data Protection Act (GDPR) and the data processing agreement with our customers.

The general manager is responsible for the processing of personal information on our website. It is voluntary for visitors of our website to provide personal information. BUS AS uses site analytics to understand how much or how little various pages on the website are used, but does not store sensitive personal data to do so. The lawful basis for personal data provided by visitors to the site is the consent of the individual, unless otherwise specified.

We use an external service provider both for the bus.no website and for our software solutions. Information collected in connection with the operation of the website and use of our software solutions are stored on separate servers that are operated by the supplier. Only BUS and our operating supplier have access to the information that is collected.

We have entered into an agreement with our operating supplier, which among other things regulates which information the supplier has access to and how the information is to be processed.

Our website uses cookies, as nearly all internet sites do. Cookies are small text files placed on your computer or mobile phone when you visit websites.

The following cookies are used on the webpage:

BUSCookieWarningVerification : this is deleted after 365 days and used to verify whether you have read and understood the use of cookies / cookies and privacy information in the solution.

We also use cookies for our software solutions for PKK (B.U.S.pkk), quality and HSE (B.U.S.kvalitet), and appraisals (B.U.S.test) when you log into the solution. The cookies are automatically deleted when logging out / closing the browser. The following cookies are used when logging in to the solution:

ASP.NET_SessionId : this is deleted when you close your browser / log out of solution and does not collect information from the computer. It usually stores information in the form of an identification of the session that does not personally identify the user.

FedAuth : cookie for user session, reference to encrypted SAML token stored cache for token. The SAML token contains claims issued to the user. Claim contains user names, emails, user roles, languages, products the company has access to, IP address, company ID and user ID.

On our website you can contact us via the contact form if you provide company name, contact person, e-mail and phone number. The personal information we receive from the contact form is not used for any purpose other than to answer your inquiry. The personal information may possibly be retained if your inquiry results in a customer relationship with BUS.

When you share, comment or like a post we have posted on social media, the information is used in the social network (media) you choose. How the online community handles the data is governed by your agreement with the online community. The information is not stored with us.

BUS uses email and telephone to perform work tasks and fulfill our agreements with customers. Relevant information that emerges from telephone calls and email exchanges as part of our support function, is recorded in our software solutions.

Sensitive personal information should not be sent by email.

Phone calls (telephone numbers from and to, as well as the time of the call) are logged in our phone system. The log is required for the administration and operation of the system. We use an external supplier for the telephone system. Information collected in connection with our telephone system is stored on its own servers which are operated by the supplier. Only BUS and the supplier have access to the information that is collected. A separate agreement between BUS and the supplier regulates which information the supplier has access to and how it should be processed.

As part of our business activities, we manage personal information about and for our customers. In these cases, we act as a data processor and we process personal information on behalf of our customers. We enter into an agreement with our customer (data controller) regarding the purpose, basis for treatment and the detailed terms for processing personal data.

Personal information is not disclosed to third parties without it having been agreed with the customer (data controller) or required by statutory rules.

Upon termination of the customer relationship, all personal information is deleted in accordance with what has been agreed with the customer.

Your rights as a private person related to the processing of personal data are stated, among other things, in the Personal Data Act, Chapters III and IV.

We shall respond to requests for access or other rights pursuant to sections 18, 22, 25, 26, 27 and 28 of the Personal Data Act without undue delay and no later than 30 days from the day the inquiry came in, unless special circumstances make it impossible to answer the inquiry within this deadline. If we are unable to respond to inquiries within the deadline, we will provide you with a preliminary answer with details of the reason for the delay and the expected date of reply.

All processing, transmission and storage of personal data shall take place in accordance with the routines and requirements that apply to information security in BUS.

On the website we use HyperText Transfer Protocol Secure (HTTPS). Using HTTPS, the computers agree on a code between them and then encrypt the messages using the code so no one can read them. This provides increased security when communicating with the web page.

Any questions about our processing of personal data can be directed to BUS directly: support@bus.no.

If you have a data protection concern related to BUS AS and would like to reach our independent Data Protection Officer, you may contact Emilie Lorentzen. Telephone: +4793216460, email: emilie.lorentzen@pwc.com, mailing address: Dronning Eufemias gate 71, 0194 Oslo.